Buyer's Guide

To find a product you may

  1. use the shop menu at the top of our website
  2. click the magnifying glass icon (upper-right) to bring up the search box and type in a keyword.
If you have any trouble locating a product, feel free to contact us at 416-321-922

You will be able to enter and apply a coupon code during the checkout process. Please note, some discounts/sales are applied automatically. Promotions / Special offers do not stack.

Currently, we do not offer digital gift cards. Please check back soon as that is a feature we're planning to introduce in the near future.

Pricing & Billing

Yes, standard tax rates apply.

You will receive an email receipt when you place an order. You can also log into your account and view your order history.

The charge will occur upon placing an order. There may be a delay before the charge appears on your account.

My Account

You can create an account at anytime by clicking 'LOGIN' (top-right) and then clicking 'Sign up' on the login page. Additionally, you will have the option to create an account during the checkout process.

On the login page, next to the sign in button, you'll see a link that says 'Forgot your password?' click the link and enter your email associated with your account. An email will be sent to you with instructions to reset your password.

Order Status

Please allow 1-3 business days for your order to process. You will receive an email with tracking information once you're order has shipped.

Click on the tracking link in your shipping confirmation email.

Reach out to our customer service by calling 416-321-9222.

We apologize for your inconvenience and will correct the issue. Please contact us at 416-321-9222.

Replacements, Returns & Refunds

You may return any UNOPENED merchandise within 30 days of the purchase date. Opened/used products are not eligible for return. Please file a warranty claim if you experience any issues with your cart. Also, do not forget to either call or email us to get a Return Authorization to expedite your credit.

You may use our warranty claim form, send us a message through the contact form, or call 416-321-922.

Credits usually take 5-10 business days from the time we receive your return.